Quality Manager - Supplier Quality

Norton Motorcycles is an iconic, British motorcycle brand delivering exquisite riding experiences. For over 120 years, Norton Motorcycles has been celebrated worldwide for its unique place in motorcycle history. Now under new ownership, Norton Motorcycles is proud to sit with the TVS Motor family.

Entering a new era, we are scaling globally and this role will give successful recruits the opportunity to be a part of that growth. This role will be based in our state-of-the-art facilities in Solihull, West Midlands, working within our tight-knit but ever-expanding team.

Job Overview

The Norton Motorcycles Co. Ltd Quality department is looking for an experienced manager to lead a new branch of the new model and supplier Quality team. This role will involve recruiting and developing the Supplier Quality team from a pool of internal and external applicants. The scope of work is currently very broad within the department so this is the 1st step towards specialised roles to work on new projects, specifically the approval of parts and proactive control within the supply base.



Key responsibilities will include, but not limited to:

Daily Tasks:

  • Act as a coach & consultant for the team during supplier interactions and get directly involved where needed

  • Work with purchasing to ensure compatibility of internal processes and clarity of data

  • Support the team with part approval processes for parts on new projects, ensuring that pre-production builds have the right part, to the right Quality and at the right time

  • Represent the team in concern reviews and ensure that targets are set and met as appropriate

  • Manage the team to ensure Quality issues relating to supplier non conformance are rectified robustly and in line with Norton’s production requirements

  • Support the supplier development team where needed to proactively and reactively assure supplier compatibility and capability

  • Ensure that quality standards for new models are correct and in place in line with the current vehicle Quality team’s inspection requirements

  • Take ownership of Norton’s bespoke part approval process and refine it in line with continuous improvement/lessons learned

  • Manage the Quality lessons learned library to ensure proactive Quality considerations are made for future projects

  • Work with engineering to ensure drawings are feasible and understood by suppliers



  • Supplier sourcing management and part approval is essential

  • Automotive experience is preferable

  • Experienced in root cause analysis techniques

  • Self-sufficient and good organisational skills

  • Leadership experience is preferable

Special Requirements:

  • A driving licence is required

  • The role will require international travel

Benefits of working for Norton:

We offer desirable benefits for all employees of Norton, including;

  • 25 Days holiday (Small amount used for Christmas Holiday)

  • Pension Scheme

  • Life Insurance 

  • Flexible Working 

  • Casual Dress 

  • Parking on site

Applicants must have the Right To Work in the UK


Job Type: Full time - Permanent

Salary package is dependent upon previous experience

It is essential that you send both your CV and a cover letter when applying for this role. Please also state where you heard about this vacancy within your application.

Please forward your CV and a covering letter in the first instance to hrmanager@nortonmotorcycles.com stating which role you are applying for.

We have a 10 day reply policy, so if you do not hear from us within 10 days, please assume that your application has been unsuccessful on this occasion.