As part of ongoing service training and dealer feedback our German dealer network visited the factory this week. Tommy Wagner Head of Norton Germany brought the German dealer network together for the week long factory trip. It’s been a great way for dealers and the factory to build a strong relationship which focused on ensuring Norton give the very best service to our owners/riders. Dealers have worked alongside factory technicians to see bikes being hand built, covering all technical issues to ensure our dealer network are fully trained in the 961 Commando platform. Equally the factory have been listening to the dealers to ensure Norton keeps in touch with our owners/riders and can fully support the distribution network effectively. The Norton Factory requests all of our distributors, dealers and partners from around the world to visit the factory to fully engage with all aspects of the 961 platform so they are able to give best service levels to all of our owners/riders around the world.
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